Privacy Policy

We take your privacy very seriously.

Tendring District Council is committed to having a clear statement about your privacy and way we use the data we can collect about you when you are using this website. Tendring District Council is the Data Controller for the purposes of the Data Protection Act 1998.

Information which you send to us through our website (either by email or through electronic forms) will be treated as follows:

  • We will keep it no longer than we reasonably believe is necessary.
  • We will use it only for the purpose for which you sent it, except that
  • We collect statistics about visits to the site to create management information about frequently hit pages and web searches. However, it will be used in such a way that your identity will not be involved. This information is used to provide better services via the website.

If you provide your email address or other details to us we will only use that information regarding your specific request. It will not be used for direct marketing purposes. You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission. We will not pass on your e-mail address or any of your personal details to other organisations.

This policy applies to thia website but not to sites to which we provide links.


What they are & why we use them!

Due to changes in EU legislation we need to start asking for your consent to store cookies on your device (eg your computer).

From now on you will see a pop up appear on our site asking you to either allow or disallow cookies.

Introduction to Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user’s device.  For additional information on cookies please use the links on the right hand side of this page.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.  The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.  A list of all the cookies used on this website by category is set out below.

Some features on this site will not function if you do not allow cookies.

When you first enter our site we place analytics cookies on your device to help us understand how customers use our site. We use this to improve your customer experience. If you choose not to allow cookies we will not place these cookies on your device during your visit.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, eg payments.  Without these cookies services you have asked for, like paying a bill, cannot be provided.

  • All cookies with the prefix “wordpress_” and “wp-“
    We use WordPress as content management system for this site. These are generaly used for login access and to remember settings. You can find more information about what cookies WordPress uses by visiting:
  • “__cfduid”
    This cookie is set by Cloudflare. This is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors to to most often, and if they get error messages from web pages.  These cookies don’t collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous.  It is only used to improve how a website works

  • “_ga”, “__utma”, “__utmb”, “__utmc”,” __utmz”, “__utmv”
    These are cookies from Google Analytics and are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.You can read Google Analytics Privacy Policy at:
    You can opt-out of Google Analytics by installing a browser plugin at:

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your IP address) and provide enhanced, more personal features.  For instances a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.  these cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.  They may also be used to provide services that you have asked for such as watching a video or commenting on a blog.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

  • “cookie_notice_accepted
    This is used to hide/show the notice to inform you that this site uses cookies.
  • “toplevel_page_shortcodes-ultimate_last_tab”
    Used to remember what tabs you have clicked to show/hide on this site.

Need Help? Got Any Questions? [email protected]

Freephone 0800 8815115

Childline is a free, private and confidential, 24 hour counselling service for young people aged 5-25 years.
Call 0800 1111 or visit

NHS advice
If you are feeling unwell and need a telephone health assessment, please call the NHS service free of charge from any phone.
Call 111 or visit

A multi-award winning cyberbullying non-profit support organisation for young people experienced cyberbullying.
Call 0845 6887277 or visit

To offer a listening service for those going through a personal crisis and want to talk about their despair or suicidal feelings.
Call 0845 790 9090 (24 hours) or visit

Crisis Helpline
Emergency support team covering Colchester & Tendring.
Mental health and Wellbeing.
Call 0845 038 0800 (24 hours)